GENERAL CONDITIONS FOR USE OF THIS WEBSITE.

In the context of this website, “we”, “our” and “us” means riversdaleirises.com.au and “you” and “your” means you, the user or customer of this website. The use of the term “product” includes the plural “products”. Except if otherwise required by law the following Terms and Conditions, the Contract of Sale and our Privacy Statement govern your use of this website. They describe the rights and responsibilities of both you and us. If you use this website you agree to be bound by the Terms and Conditions and if you shop at this web site you agree to the terms of the Contract of Sale. If you do not agree to the Terms and Conditions and the Contract of Sale and our Privacy Statement do not use this website. We shall not be responsible for any detriment incurred by reliance you place on this website or its contents. Use of this website is on an "as is" basis and is entirely at your risk.

CHANGES TO TERMS

Because of frequent changes in Internet technology and applicable law we reserve the right to make changes to these Terms and Conditions at any time that technology and legal changes require. You should check these Terms and Conditions regularly for such changes. CHANGES TO PRODUCTS AND PRICES We and any other persons involved in the management of this website may make changes in the products and prices described, and to other content of this website, at any time without notice. We make every effort to ensure that product descriptions on our website are accurate. However some inaccuracies, typographical errors or misinterpretations may occur. We reserve the right to correct such inaccuracies or typographical errors as they are identified. All depictions contained on the website are for illustration purposes only. Actual products supplied may be of different size and or colour.

PRODUCT PRICES

The price displayed for products on this website represents the full price, including GST, for the product itself but does not include postage/delivery charges which will depend on the destination. We always seek to provide products at the most competitive prices, and reserve the right to change prices displayed for products on our website at any time.

AUSTRALIAN SALES ONLY

We sell and deliver products ONLY WITHIN Australia. The information on this site is intended and applicable for Australian audiences only and is governed by Australian legislation and regulatory guidelines.

AGE RESTRICTIONS

You must be at least eighteen (18) years of age to place an order with us. We do does not knowingly accept orders from anyone under 18. By placing an order with us through this website you acknowledge that you are over eighteen (18) years of age. Should we suffer any loss or damage as a result of a transaction entered into by a person under the age of 18, we reserve the right to seek compensation for such loss or damage from the parents or guardians of the person who placed the order(s) with us.

INTERNET COMMUNICATIONS

When you visit our website or send e-mails to us, you are communicating with us electronically. By using the website we and you consent to receiving communications electronically. We will communicate with you by e-mail or by posting notices on this website. We and you agree that all electronic communications between us of agreements, notices, disclosures or other information satisfy any legal requirement that such communications be in writing. The nature of Internet communications means that communications may be susceptible to data corruption, interception and delays and you agree that unless proven otherwise we are not responsible for any such occurrence. This website may: store one or more cookies in your browser in order to improve service for you on your subsequent visits to this website; request your browser to transmit this data back to the web server; or request your browser to transmit a cookie that has been stored on your browser by another site within the same internet domain. (Note. Cookies are small pieces of data stored on the web browser on your computer. By using cookies, web sites can track information about visitors' use of the site and provide customised content. Most web browsers can be configured to notify the user when a cookie is received, allowing you to either accept or reject it. You may also inspect the cookies stored by your web browser and remove any that you do not want. If you disable the use of cookies on your web browser or remove or reject specific cookies from this website or linked sites, then you may not be able to gain access to all the content and facilities of this website.)

INTELLECTUAL PROPERTY RIGHTS

Material contained on this web site is protected by copyright. You may use this web site only for your personal and non-commercial purposes. Except to the extent permitted by relevant copyright legislation, you must not use, copy, modify, transmit, store, publish or distribute any material on this web site or create any other material using material on this web site, without obtaining our prior written consent. Registered trade marks and logos must not be used or modified in any way without obtaining the prior written consent of the trade mark or logo owner. The web site, products, technology and processes contained in this web site may be the subject of other intellectual property rights owned by third parties. No license is granted in respect of those intellectual property rights other than as set out in these Terms and Conditions. Your use of this web site and material on it must not in any way infringe the intellectual property rights of any person.

SECURITY

When you place an order, a secure server is used. Secure Sockets Layer (SSL) encrypts the information you send through this website. We make no warranty in respect of the strength or effectiveness of that encryption and accept no responsibility for events arising from unauthorised access of the information you provide.

CONTRACT OF SALE

These terms together with your order constitute the entire contract between you and us for the supply of products. No other terms will apply except where terms may be implied by law. The contract an order only by clicking the "Add to Cart" button. When you place an order with us you have made an offer to purchase the product you have chosen and when we issue a tax invoice to you we have accepted your offer. Both offer and acceptance are based on these terms and conditions. We will issue you with an Order Number by email after we have received your offer to purchase. We will notify you when we process your order by sending you an Order Confirmation and tax invoice via email. In order to prevent credit card or payment fraud your offer can only be accepted by us after it has passed validation procedures. We retain discretion to cancel orders if our processes identify any attempt at fraud or for any other legitimate reason. If for any reason we cannot process or accept your order after payment is received, we will contact you by email or telephone to determine your requirements for the reimbursement of money paid.

PAYMENT

We only accept payment through PayPal. Payment will not be processed until we have received all relevant information required for processing to be completed. The processing of payment for Orders placed on a weekend or a Public holiday will not begin until the next working day. PayPal We process PayPal payments when you checkout from the product order screen.

DELIVERY

You will be provided with an estimated delivery time when you checkout from placing your order. The estimated delivery times are in working days Monday to Friday excluding public holidays. Normal delivery is within 3 to 14 working days from the date of payment of your order. We will make every effort to deliver your product within the estimated delivery time but the actual delivery times may change due to changes in supply or circumstances beyond our control. If your product has not arrived within the estimated delivery time, please contact us.

PASSING OF PROPERTY

Property in the product passes to you upon receipt of the product by you.

WARRANTIES

Our Warranties Where a product is damaged through no fault of your own when delivered to you, contact us immediately and we will replace it. For all product sold we provide warranties and conditions required by law. This means we warrant that the product: is of merchantable quality that is, the product reaches a basic level of quality given the price of the product and any description that is provided with the product is fit for the purpose or job for which it is normally supplied as closely as artwork allows matches any description provided on our website or on labelling or packaging is free from defects and faults. It is also a condition of sale that the product is clear of finance or encumbrances and you will have free title to it. If the product does not fulfil any of these warranties or conditions then you may be entitled to a refund.

RESOLVING YOUR CONCERNS

If you have any concerns with, or do not understand, our Terms and Conditions we encourage you to contact us and we will make every endeavour to resolve your concerns. Our contact details are below and we will respond to your query as soon as possible.

Riversdale Irises,
Address: 14 Riversdale Place, West Wodonga, Vic, 3690
Phone: 02 60595214
Email:sales@riversdaleirises.com.au